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info@srmstechnologies.com

VoIP Solutions

AltiGen VoIP PBX Solutions

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  • Available as a self managed solution on premise or as a fully managed service in the cloud
  • Centralized system administration
  • Deployed on industry standard Intel servers or as virtual machines under VMware or Hyper-V
  • Complete enterprise class PBX and ACD capabilities

Advanced PBX Capabilities

  • Auto Attendant / IVR
  • Voicemail
  • Meet-me Audio Conference Bridge
  • Mobile PBX

Intuitive User and Admin Apps

  • Operator Console
  • Windows User Client
  • Windows Administration Client

Call Center Features

  • Operator Console
  • Windows User Client
  • Windows Administration Client

Comprehensive PBX Features

  • Account Codes
  • Business Hours Profile
  • Busy or Ring No Answer Call Handling
  • Call Forwarding and Remote Call Forwarding
  • Call Park and Pick Up (Station)
  • Call Park and Pick Up (System)
  • Call Park Ring Back Identification to Operator
  • Call Restrictions
  • Caller ID
  • Caller ID Routing
  • *Centrex Transfer
  • Conference Call (Station)
  • Configurable Phone Display
  • Conversation Recording
  • Dialed Digit Translation
  • Dial Last Caller
  • Direct Inward Dial (DID)
  • Directory Name Announcement
  • Distinctive Call Waiting Tone
  • Distinctive Ringing
  • Do Not Disturb
  • Extension Activity Display and Greeting
  • Extension Based Feature Profile
  • *FSK-based Message Waiting
  • Hands Free (dial tone mute) Mode
  • Hands Free (Intercom) Mode
  • Holiday Routing
  • *Hop Off Calls over VoIP or T1/PRI Tie Trunks
  • Hunt Group
  • Individual and System Call Pick Up
  • Intercom Call
  • Line Park
  • Live Call Handling
  • Mobile Extension
  • Multiple Call Waiting with Personalized Greetings
  • Music on Hold
  • One Number Access
  • Operator Off-line
  • Out Call Routing Configuration
  • Outside Call Blocking
  • *Paging (IP)
  • *Paging (analog trunk or station port)
  • *Paging (Audio-Out Port)
  • Personal Call Park and Pick Up
  • Single Call Waiting
  • Station Log In/Log Out
  • System and Station Speed Dial
  • System Backup and Restore
  • Transfer Caller to AltiGen Voice Mail System
  • Transfer Caller to AA
  • Virtual Extensions
  • Workgroup Call Pickup
  • Multi-lingual support

On Premise

Self-managed, All software IP-PBX and Contact Center solution deployed on standard Intel servers

Private Cloud

Fully Managed, All Software IP-PBX and Contact Center solution deployed in the AltiGen Cloud.

Softswitch SaaS

Fully Managed, All Software IP-PBX and Contact Center solution deployed in the AltiGen Cloud.

Call Center Applications

IP Phones & Hardware

E911 & Fax Servers

CONTACT US

  • 20121 Valley Forge Circle
    King of Prussia, PA 19406
  • Phone: (610) 337-2221
  • Fax: (484) 944-9201
  • info@srmstechnologies.com